Makati hotel in Dacera case loses permit to operate as quarantine facility

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Metro Manila (CNN Philippines, January 14) — The Department of Tourism has revoked City Garden Grand Hotel's permit to operate for accepting guests for leisure when it should be serving as a quarantine facility.

Investigation showed that the Makati hotel “misrepresented itself to the public as being allowed to accommodate guests for leisure or staycation purposes,” the DOT said in a statement on Thursday.

The probe was launched due to the controversial death of Christine Dacera, the flight attendant who was found dead in one of the hotel rooms after a New Year’s Eve celebration with her friends.

“The pieces of evidence showed that even prior to the incident and until now, the CGGH is marketing packages to accept leisure guests and never indicated that it is a quarantine hotel,” the DOT also said.

Aside from revoking the DOT’s Certificate of Authority to Operate, the department also suspended the hotel’s accreditation for six months, and ordered it to pay a ₱10,000 fine.

The hotel can still appeal the DOT's decision. It earlier denied liability in Dacera's death, maintaining it is compliant with government policies, DOT-National Capital Region Director Woodrow Maquiling, Jr. said about the establishment's response to the show-cause order issued by the agency.

READ: Hotel denies violating IATF protocols as DOT, Makati City threaten to revoke business permit over Dacera's death

The Makati City government also asked the hotel to explain why its business permit should not be suspended or revoked due to alleged violation of quarantine rules.

The Tourism department reminded all accredited accommodation establishments to confine their operations to the authority given them – either as quarantine facility or staycation hotel, amid the coronavirus pandemic.

In Metro Manila, only 15 four-star and five-star accommodation establishments are allowed to operate as staycation hotels, the DOT noted.