No walk-ins, limited patient interactions: What will the 'new normal' in the beauty industry look like?

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Metro Manila (CNN Philippines, May 21)— The COVID-19 pandemic has shut down numerous industries— including retail, food, tourism, sports, lifestyle, and entertainment, among others.

But with countries around the world preparing to ease lockdown restrictions, several of these sectors are also gearing for their respective gradual comeback. Sports events have resorted to resuming play sans audiences, restaurants now count on delivery services, while television shows go digital.

But what will the "new normal" in the beauty and cosmetics industry look like in the time of crisis?

CNN Philippines spoke to Belo Medical Group President and CEO Dr. Vicki Belo to learn more about the industry's post-quarantine strategies.

Belo, a renowned celebrity doctor, recently co-authored a paper that was published on the Journal of Dermatologic Therapy. Together with some of the world's top beauty doctors, Belo helped craft some post-quarantine guidelines for reopening beauty clinics amid the disease pandemic.

Going digital with consultations

Just like other industries, the beauty clinics will also have to rely on digital technology— particularly for consultations.

Appointments will have to be made online or remotely. All of the important questions— including possible exposure to a COVID-19 patient and history of travel— will be asked prior to the customer's visit to the clinic. Guests will also have to answer an aesthetic interest questionnaire for their services beforehand.

"So you don’t want to ask all the questions that you usually do when they come in to your clinic; you ask before they can even be admitted," Belo said in an interview with The Source on Thursday.

No walk-ins, limited doctor-patient interactions

With consultations done off-site, walk-in appointments will not be allowed anymore, Belo reiterated.

She added services would have to be quicker than usual, as limited doctor-patient interactions are encouraged.

"You have to pretend, to be really safe, that you have coronavirus and you’re protecting your patient from yourself. And you have to pretend in your mind that your patient has the coronavirus... everyone so that you’re always alert and you’re always doing your best," she noted.

Wearing of jewelry, makeup while in the clinic not allowed

Belo cited studies and research from the said consensus paper that the coronavirus can live on surfaces, including metal, for a few days.

RELATED: The new coronavirus can last on surfaces for up to three days, study says

Because of this, the team of doctors is discouraging patients from wearing jewelry and other accessories during appointments. Doorknobs and other surfaces inside the clinic should also be disinfected regularly.

The doctors are also encouraging women to refrain from wearing make-up, and for men to shave prior to the service.

Other proper health protocols

Aside from these guidelines, reopening clinics would of course have to abide by the protocols set by health officials.

Social distancing and wearing of face masks and other personal protective equipment by the staff are a must.

Customers who are not availing of a treatment on the face can also wear masks during procedures for extra precaution. Patients may also be asked to undergo footbaths before entering the clinic.

Belo, for her part, said her clinic will likewise be allotting a 30-minute interval between patients to give way for disinfection of the whole facility. An air filtering system will also be put in place, she added.