No information leaked after cyberattack, PhilHealth says

Metro Manila (CNN Philippines, September 23) — The Philippine Health Insurance Corporation (PhilHealth) said that no private data was leaked after a cyberattack on Friday morning led to the temporary shutdown of some of its systems.

"Affected systems shall be restored at the soonest possible time after the completion of the needed configuration and reinforcement of existing information security measures," PhilHealth said Saturday night.

"We are working to restore these systems on Monday, September 25, 2023," it added.

The systems affected by the shutdown include PhilHealth's website, HCI and member portals, and its e-claims.

The state insurance company said that the incident was under control and assured that no personal or medical information had been compromised.

The Department of Information and Communications Technology, National Privacy Commission, Cybercrime Units of the National Bureau of Investigation, and the Philippine National Police were tapped to aid in the forensic investigation and assessment.

Earlier in the day, PhilHealth informed the public of a temporary system downtime while it was investigating and "implementing containment measures" against the cyberattack.

It added that it would continue its operations and the processing of transactions that could be done manually or over-the-counter while its systems were under configuration.

The state-run corporation said it will issue an advisory once the affected systems are up again.

Its website is still inaccesible as of posting.